Privacy Policy

How we handle your information

Last updated: August 2026

Introduction

Pure Source Groundwater Solutions ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in compliance with South Africa's Protection of Personal Information Act (POPIA).

Information We Collect

We collect the following information when you use our contact form:

  • Full name
  • Email address
  • Phone number (optional)
  • Message content

How We Use Your Information

Your personal information is used solely to:

  • Respond to your enquiry
  • Provide quotes and arrange site visits
  • Communicate with you about our services

We do not sell, rent, or share your personal information with third parties.

Cookies

Our website uses the following cookies:

  • Essential cookies: Required for the contact form to function (session cookies). These are temporary and expire when you close your browser.
  • Analytics cookies: We use Google Analytics to understand how visitors use our website. These cookies are only set if you accept cookies via our consent banner. You can decline these at any time.
  • Consent cookie: Stores your cookie preference for 12 months so we don't ask you again.

Your Rights

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Withdraw consent at any time

Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Contact form submissions are stored securely in our database.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

  • Email:
  • Phone: +27 81 234 1961